Whirlpool WFW9620HC Entrance-Load Washing Machine Assessment


  • wash off too rapidly

  • intuitive app

Like most fashionable Whirlpool washers, the WFW9620HC has an modern method to bicycle choice. Specifically, as a substitute of selecting a cycle with the dial, you select one choice from a listing of “what to scrub” and one from “the best way to wash” after which the machine creates a custom-made cycle based mostly on these two components. We usually like this method: if you already know what you are doing, it is no extra cumbersome than utilizing the dial and in case you do not, it will possibly really be extra intuitive. .

in front of the Whirlpool WFW9620HC front-load washing machine;  We can see the top of the door with a built-in touchscreen along with the Whirlpool logo.

credit score: Reviewed / Kyle Hamilton

The onboard controls are literally situated on the door itself. We didn’t discover them significantly responsive.

Whereas we actually favored the general aesthetic of the Whirlpool WFW9620HC and its accompanying app, for each side we deem considerable, we discovered ourselves working into minor inconvenience after minor inconvenience. Finest Function: The common + fast cycle of 13 minutes that did an excellent job at cleansing, particularly in that brief period of time. We additionally favored the drawer for including bulk detergent and cloth softener.

Sadly, there are additionally fairly just a few drawbacks. In comparison with different washers, we discovered the Whirlpool WFW9620HC to wash barely lower than common and provide laundry after a cycle that’s typically considerably wetter than common. We thought the onboard controls have been a bit unresponsive and their placement on the door made them tough to entry. Whereas you need to use the free smartphone app to enter your bicycle settings as a substitute, it’s essential to first allow the distant management by way of a button on the door, and you need to push that button every time. Most of those points are minor or no less than not vital sufficient to be disqualified. Total, this is not a foul washer: It is common, however its value is great.

About Whirlpool WFW9620HC Entrance-load Washing Machine

A shot inside the drum of a Whirlpool WFW9620HC front-load washing machine

credit score: Reviewed / Kyle Hamilton

The Whirlpool WFW9620HC has 5.0 cubic meters. Toes drum, which must be sufficiently big for many households to do laundry.

Dimensions: 38.625″ x 27.0″ x 33.25″ (H x W x D)
capacity: 5.0 cu. foot
Finish: White, Chrome Shadow ($100 Further), Black Shadow ($150 Further)
cycle: Relying on the mixture of “what to scrub” and “the best way to wash” may be as much as 36 cycles
, what to scrub Choices: Common, Coloration, White, Towels, Delicate, Heavy gadgets
, the best way to wash Choices: Regular, Fast, Wrinkle Management, Heavy Obligation, Chilly Wash, Sanitize
Bicycle Choices: Steam, sanitize, and one thing known as fan recent (12 vents + spin cycle after wash)
Coupled dryer: Whirlpool WED9620HC
Whirlpool WFW9620HC Guide

what we like

fast cycle is de facto quick

The Common + Fast cycle completed in 13 minutes, that means the Whirlpool WFW9620HC paired with the Maytag MHW6630HC for the quickest cycle. That is an extremely quick time, greater than twice the typical accelerated cycle time of half-hour. The Common + Fast Cycle has just a few downsides (that we’ll get to), however there is no denying that it’s going to clear laundry extremely quick.

Drawer for bulk detergent simplifies the method

A shot of the detergent dispenser of the Whirlpool WFW9620HC front-load washing machine.

credit score: Reviewed / Kyle Hamilton

You may instruct the Whirlpool WFW9620HC to attract from these detergent and cloth softener reservoirs situated in a drawer underneath the primary door.

The Whirlpool WFW9620HC has a small drawer underneath the door the place you may add bulk detergent and cloth softener. We favored this function, as it will possibly assist streamline the laundry course of, versus needing so as to add detergent for each new cycle that solely requires frequent refills.

The app is intuitive and straightforward to make use of

Screenshot of the Whirlpool WED9620HC's smartphone app.

credit score: Reviewed / Kyle Hamilton

The Whirlpool WED9620HC’s app is intuitive and straightforward to make use of – we might suggest it over the onboard controls.

The Whirlpool app by Way of life gives all of the performance of onboard controls plus some useful extra performance. When you allow distant entry from the button on the entrance of the washer, you may enter all your cycle settings by means of the app and it is simpler to make use of than the washer’s touchscreen. You may also obtain notifications when your cycle is full.

Sadly, the app has a slight disadvantage: It requires you to hit the distant management button on the dryer each time you wish to use the app. In case you open the door, you will want to re-enable distant entry. Whereas this is not an enormous deal and the buttons are simply accessible with out bending over, it nonetheless provides a hitch to the method.

what we do not like

considerably lackluster cleansing efficiency

Within the vein of “I am not mad, simply upset,” we would not say that the Whirlpool WFW9620HC’s cleansing efficiency was poor, however on most cycles we examined it did properly under the typical washer. On every little thing however the Delicates + Regular, which cleans about 2% higher than common, the Whirlpool WFW9620HC left behind about 5% extra stains than most washing machines we examined. Does this 5% distinction signify a major distinction in cleansing effectivity between the Whirlpool WFW9620HC and its competitors? No, but it surely’s a bit of disappointing.

This typically leaves the laundry soggy.

Whereas the Common + Regular and Common + Heavy Obligation cycles did an excellent job of delivering a lot of the dry laundry, the Delicates + Regular and Common + Fast cycles resulted in laundry that was considerably extra watery than common. Whereas moist laundry is heavy and (generally) drippy, the primary draw back is that it takes rather a lot longer to dry—which is way much less power environment friendly than rinsing out the water.

It’s not mild on laundry

To check for put on and tear, we use mechanical motion strips, that are items of material with holes drilled in it. After going by means of the wash cycle, we will rely the variety of threads that have been pulled to measure how tough the washer is to the garments. On this case we discovered that each the Regular and Delicate cycles have been rather a lot much less mild with laundry than common.

On the Regular cycle, we counted about 50% extra threads than common (76 pulled threads versus a mean of 51). The Delicates cycle resulted in additional than twice the typical free threads (68 vs 30). On the whole, a point of above-average put on and tear injury can cross as a result of the machine is definitely scrubbing the clothes and eradicating extra stains than common. Not so with the Whirlpool WFW9620HC, which, once more, had barely under common cleansing efficiency.

what are the homeowners saying

Homeowners are usually constructive about their Whirlpool WFW9620HC, giving it a mean of 4.2 stars throughout main retailers. Homeowners actually like its excessive capability, quiet operation and app. Homeowners who have been sad with their washer cited unclean laundry and cumbersome controls as their high two complaints.


Whirlpool gives a one-year restricted guarantee on the Whirlpool WED9620HC. This product is the baseline guarantee within the space. Different producers will generally have prolonged ensures for particular components.

Must you purchase the Whirlpool WFW9620HC?

Perhaps not. Whereas the Whirlpool WFW9620HC definitely is not a foul washer, it has too many quirks and disadvantages to suggest us purchase it at its present value. Even when it had impeccable efficiency, we nonetheless warning customers about its excessive value, as there are some nice washers on the market for underneath $1000. Cumbersome controls, subpar cleanup, and cycles that depart laundry soiled, torn, and moist, we might suggest trying elsewhere.

In case you’re involved in a front-loader with wonderful efficiency and a low value, we might suggest our present top-rated washer, the Electrolux EFLS627UTT.

meet the testers

Mark Brzezinski

Mark Brzezinski

senior author


Mark Brzezinski is a senior author with over ten years of expertise reviewing client tech and residential home equipment.

See All Critiques of Mark Brzezinski

Kyle Hamilton

Kyle Hamilton

product tester

Kyle Hamilton is a Reviewed product tester, specializing in house home equipment and know-how.

See All Critiques of Kyle Hamilton

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